• What is AWSUM?

  • AWSUM is an online sports store that offers a wide variety of outdoor sports equipment, apparel, and accessories. We cater to athletes of all levels and ages.

  • What kind of sports equipment do you offer?

  • We offer a wide range of sports equipment, including but not limited to: air track, air roller, boarding paddle, gymnastics bars,and more.

  • Do you offer international shipping?

  • Yes, we do offer international shipping to most countries around the world. However, please note that some products may not be available for international shipping due to restrictions imposed by the manufacturer or local regulations.

  • What payment methods do you accept?

  • We accept most major credit cards, including Visa, Mastercard, and American Express. We also accept payments through PayPal and Amazon Pay.

  • How can I track my order?

  • Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order on our website or on the carrier's website.

  • What is your return policy?

  • We have a 30-day return policy for most products, except for items marked as final sale. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of delivery. Please refer to our Returns & Exchanges page for more information.

  • Can I cancel my order?

  • Yes, you can cancel your order as long as it has not been shipped yet. To cancel your order, please contact our customer service team as soon as possible.

  • Do you offer discounts or promotions?

  • Yes, we offer discounts and promotions from time to time. Please sign up for our newsletter or follow us on social media to stay updated on our latest offers.

  • How can I contact customer service?

  • You can contact our customer service team by email or phone. Please visit our Contact Us page for more information.

  • How can I provide feedback or suggestions?

  • We welcome feedback and suggestions from our customers. You can send us an email or leave a review on our website or social media pages. We appreciate your input and strive to improve our services based on your feedback.